How to Locate a Student Missing from the Student Name Dropdown

If a student’s name does not appear in the "Student Name" dropdown within a program, the student may not be enabled for that program in their enrollment settings.

This article explains how to locate the student record and update the “Accessible in the Following Programs” section so the student appears in the program’s student list.

Step 1: Open the Students Page

  1. From the home screen, select Students.

Students tab on the Home screen

The “Students” page allows users to search for and edit student records.

Step 2: Search for the Student

In the "Search" field on the “Students” page:

  1. Enter a few letters of the student’s name.
  2. Click Search.
  3. Locate the student in the results list.
  4. Click the edit (pencil) icon next to the student’s name.

Student search results with pencil edit icon

Selecting the pencil icon opens the “Student Information” screen for that student.

Step 3: Open the Enrollment Section

Within the “Student Information” screen:

  1. Click Enrollment.

Student Information screen with Enrollment tab

The “Enrollment” section contains settings that determine which programs the student can be accessed from.

Step 4: Enable Program Access

Scroll to the “Accessible in the Following Programs” section.

  1. Locate the program where the student should appear.
  2. Select the checkbox next to the missing program.
  3. Click Save.

Enrollment section showing Accessible in the following Programs checkboxes

Once the program is selected and saved, the student will appear in the "Student Name" dropdown within that program.